Start Here
Quick Paths In The App
- Change theme or alert preferences:
Account>Preferences - Review profile details or sign out:
Account>Profile - Review sessions, devices, or delete your account:
Account>Security - Review plans or manage a subscription:
Account>Subscriptions - Open alerts: top bar
Notifications - Create or manage routes:
Terminal - Review global route status and controls: top bar
Shipping Servicesdashboard - Read privacy guidance or the policy: user menu >
Privacy & data - Browse published guides and troubleshooting: user menu >
Help - Ask a Secureferry question or report a concern: user menu >
Support
Policy And Privacy
Notes
- If you cannot complete a Secureferry help or reporting step in the app, use the support contact listed in the relevant guide.
- Subscription guidance in this help center follows the Google Play flow on Android.